Privacy Policy

Who is responsible for processing your data?

TOLPEAK, the entity responsible for the website (hereinafter referred to as "RESPONSIBLE"), in compliance with the current regulations on personal data protection, informs you that the personal data collected through the forms on the TOLPEAK website are included in specific automated files for users of TOLPEAK services.

The collection and automated processing of personal data are intended to maintain the commercial relationship and carry out tasks related to information, training, advisory services, and other related activities.

TOLPEAK adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data.

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What personal data is collected on the TOLPEAK website?

TOLPEAK does not collect personal data as it provides services exclusively to professionals and businesses. The information requested on the website is strictly business-related and includes:

• Name of the business or the person responsible for the business

• Professional contact email

However, in the event that any individual provides personal data, this Privacy Policy has been prepared to ensure greater transparency.

For what purpose will we process your personal data?

At TOLPEAK, we will process your personal data collected through the website https://tolpeak.com/ for the following purposes:

1. In cases of service agreements offered by TOLPEAK, to maintain the contractual relationship, as well as manage, administer, provide, and improve the service.

2. To send information requested through the forms provided on https://tolpeak.com/.

3. To send newsletters and commercial communications regarding promotions and/or advertisements for TOLPEAK.

4. Handling Requests or Inquiries Through Customer Support

1. Statistical Analysis
   The fields in these records are mandatory, and it is impossible to fulfill the stated purposes if this information is not provided.

You can object to receiving commercial communications through any channel and at any time by sending an email to: info@tolpeak.com.

How long are the personal data collected retained?

The personal data provided will be retained as long as the commercial relationship is maintained or until you request its deletion, and for the duration required to meet any legal responsibilities arising from the services provided.

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Legal Basis

The processing of your data is based on the following legal grounds:

1. Request for information and/or contracting of TOLPEAK services, whose terms and conditions will be made available to you prior to any potential agreement.

2. Free, specific, informed, and unambiguous consent, as you are informed and provided with this privacy policy, which, after reading, you can accept by a statement or clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide your data or do so incorrectly or incompletely, we will not be able to process your request, making it impossible to provide the requested information or contract the services.

What are your rights?

You may exercise the following rights recognized under the cited Regulation (EU) at any time:

a. The right to withdraw consent at any time.
b. The right of access, objection, rectification, limitation of processing, or the right to portability and deletion of your data.
c. The right to file a complaint with the supervisory authority (www.aepd.es) if you believe the processing does not comply with current regulations.

You can exercise these rights via the following contact information and methods:

a. By sending a written communication to TOLPEAK, Calle Gomeznarro 168, Madrid.
b. By emailing info@tolpeak.com.

Recipients

Data will not be disclosed to third parties outside of TOLPEAK unless legally required. Data will only be shared with entities necessary to achieve the purposes outlined above and, where applicable, may be transmitted to third parties under a data processing agreement.

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Hosting services are contracted within the European Union and outside the European Economic Area, in the U.S., considered a safe destination for international data transfers under the EU-U.S. Trans-Atlantic Data Privacy Framework.

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Data Provided by Users of the Services

The user declares that all the data they provide is true and accurate and commits to keeping it updated by notifying any changes to info@tolpeak.com.

If users include files with personal data on shared hosting servers, TOLPEAK is not responsible for their failure to comply with the GDPR.

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Data Retention in Compliance with the LSSI

TOLPEAK informs that, as a provider of data hosting services, and under Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains essential information for a maximum period of 12 months to identify the origin of hosted data and the moment the service began. This retention does not affect the confidentiality of communications and will only be used in the context of a criminal investigation or for public security, made available to judges, courts, or the Ministry upon request.

The communication of data to law enforcement agencies will be in compliance with personal data protection regulations.

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Intellectual Property Rights

TOLPEAK owns all copyrights, intellectual property, industrial property, "know-how," and any other rights related to the content of the website https://tolpeak.com/ and the services offered, including the software and related information necessary for its implementation.

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Reproduction, publication, and/or use of the contents of the website, in whole or in part, for anything other than strictly private use is prohibited. For more information, consult the Legal Notice.

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Intellectual Property of Hosted Content

Using TOLPEAK's services in a manner contrary to intellectual property law, particularly for activities that violate Spanish law or infringe on third-party rights, is prohibited.

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The user is fully responsible for the content of their website, transmitted and stored information, hyperlinks, third-party claims, and legal actions resulting from any prohibited activity under these terms or intellectual property regulations.

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Third-Party Rights

The user is responsible for complying with current laws and regulations related to online services, e-commerce, copyright, public order, and universal principles for internet use.

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The user shall indemnify TOLPEAK for any expenses incurred as a result of claims, actions, or demands by third parties due to the user's actions, including legal fees, even in cases where a judicial decision is not final.

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Protection of Stored Information

TOLPEAK makes backup copies of content hosted on its servers but is not responsible for loss or accidental deletion of user data. Similarly, it does not guarantee the full recovery of deleted data, as such data may have been deleted or modified since the last backup.

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Commercial Communications

In compliance with the LSSI, TOLPEAK will not send advertising or promotional communications by email or other electronic means unless previously requested or expressly authorized by the recipient.

For users with a prior contractual relationship, TOLPEAK is authorized to send commercial communications regarding products or services similar to those initially contracted.

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In any case, users can request to stop receiving commercial communications by verifying their identity and sending an email to info@tolpeak.com.